From Wiki Grepolis EN
Revision as of 15:21, 27 September 2017 by Innogames (talk | contribs) (Can I Restart On A World?)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Below is a list compiled of Frequently Asked Questions that cover a wide range of topics. Hopefully, you'll be able to answer your question quickly and with ease.

Account Questions

What is an account?

An account is the name under which a player plays. A player may have multiple accounts if they play in many worlds. However having more then one account in the same world will lead to punishment. Gold remains in the account in which it was purchased, however it is registered to that account, not to that world. Gold can not be forwarded to other accounts.

  • I.e. I play worlds Alpha & Beta under the same account, I play Gamma under a different account. If i buy gold in Alpha, I will be able to use it in Beta, but not in Gamma.

How Do I Create An Account?

You can create an account easily on the front page. To create an account, click the "Play Now For Free" button and select your username, password and world. An email address and acceptance of the Terms and Conditions are also required.

How Much Does It Cost?

Grepolis is free, forever. However, if you would like access to any special features or bonuses (eg. different overviews), you may pay some money for some gold, which may be used however you wish.

Can I Change My Password?

Yes. If you go to "Settings" and then "Change Password", you can change password with immediate effect on all worlds.

Can I Recover My Password?

Using the email address used during registration, you can. Select the forgot password option on the front page. Then enter your player name and password. Instructions on how to reset your password will be sent to your email address.

How Can I Delete My Account?

If you ever wish to delete your account, you may do so by going to "Settings" and then to the "Delete Account" tab. You will need to enter your password to authorise the deletion of the account. It takes approximately 7 days for the account to delete. However, it will only delete the account on the world you authorised it to. The account and progress on other worlds will remain intact.

Can I Restart On A World?

Yes, you can. Go to "Settings" and then "Restart". Note that all cities, units and resources will be lost with the restart. As well as this, you may only restart if your beginner protection has ended. Previously earned battle points are still visible, however, they can no longer be used for celebrations or obtaining battle point villages.

Can I Play On The Same Internet Connection As Another Player?

Yes, this is allowed. If you are sharing an internet connection with another player on the same world you have to declare it by clicking on "Settings" and then "Share Internet Connection". You have to do this even if you only share once, for a few seconds.
You can undeclare the share when you stop playing from the same connection, but after a minimum of 3 days has passed.
After declaring, trading and sending support between the players on your internet connection will no longer be possible. An entry in the shared connections list can only be removed after three days. If more than one account is played at all, ever on the same internet connection without declaring, it will result in a ban. Each player may only have one account per world. Please adhere the rules! Each account must enter all other known accounts played on the same internet connection. For example, if three accounts are played on the same internet connection, each player has to enter the usernames of the other two accounts.

World Questions

When Do New Worlds Come Out?

New Worlds are released when other worlds become crowded and full. Wait patiently. Details of new worlds will be posted when they come out on the Announcements Forum.

What Do These Settings Mean?

Different settings on each world mean different strategies must be used. Different settings mean different things as well. For more information on what different settings mean, see World Settings.

How Long Does Beginners Protection Last?

This varies on the world settings. You can find this out by having another player press the attack tab on your village. A notice will appear when this is up.

Do Worlds Ever End?

In theory, it is possible for a world not to end. Once the number of active players in a world drops below 300, a timer starts which lasts 1 month. After this time, the world will close and players will be able to start a new adventure on another world.

Resource Questions

How Do I Get Resources?

There is two ways of getting resources. The first is through your Silver Mine, Timber Camp and Quarry. These buildings will give you a certain amount of a particular resource each hour. This yield can be increased by upgrading these buildings. The second way is by farming the AI villages in the centre of your island or other players' cities. You can loot or demand resources from the AI controlled farming villages (although looting lowers the mood and the villages may revolt) or, by attacking other players' cities, you can take resources from your neighbouring players.

Why Can't I Store Anymore Resources?

You can't store anymore resources because your Warehouse is full. Upgrade your warehouse to store more resources.

What's A Farming Village?

Every island has 8 Farming Villages. Players can loot or demand resources and troops from these villages. However looting and demanding troops lowers the mood of the Villages' inhabitants and they may revolt... Click here for more information on farming these villages. These villages are computer controlled.

How Can I Get Resources From A Farming Village?

On your map, select a farming village and select either the loot or the demand option- Note that looting the village will lower its mood, if this gets too low then the village may revolt against you.

I Farmed A Farming Village And It Revolted

This is because the mood is too low. If the mood is below a certain percentage (76% or 60% with the research Diplomacy), the villagers of that farming village can revolt. You will need to attack it and destroy the defending units to take control of the village again, the mood does continue to rise if it has revolted.

How Does Mood Go Back Up?

Mood increases over time. The maximum mood a farming village can have is 100%. Note that the mood that village has to you only applies to you.

I Attacked Someone, But Received No Resources?

Each player has an amount of "unlootable" resources. This amount increases with every warehouse level. The reason you recieved no resources is because all the resources they had were unlootable.

Building Questions

How Do I Build Buildings

You are able to build buildings three different ways. You can click on the Senate and select the building you wish to build/upgrade from there. The Senate also shows you what resources are need, how much farm space is needed and what is already on your build queue. The second method is by going into settings and activating 'Construction through the city overview' under the 'City overview' section. This method is a quick and efficent way of building. Lastly, you can also build using the building overview by clicking on the administrator icon at the top. However, it requires premium- administrator.

Why Can't I Build A Particular Building?

To build certain buildings, you'll need to complete certain requirements. For example, to build the Harbor, you need to have a level 14 Senate, a level 15 Timber Camp and a level 10 Silver Mine. You also need enough resources and enough Farm space.

What Buildings Are There?

There are many buildings to build. For a list, please see Buildings.

What Are The Special Buildings?

The special buildings have special effects, that may bring a bonus to the troops or villagers in that polis, or one that gives you an ability that you didn't have before. However, these bottom tier buildings are very hard to get and you may only build two (one from the left side, one from the right side) per polis. For a guide on the special buildings, please click here

What happens when you cancel a building that is in the building queue?

You will get back at least half of what it cost- I say 'at least' because if you do it quickly then you receive much more. After a certain period of time has elapsed then you receive only 50% of the total building cost back. All population is returned however.

Troop Questions

How Do I Build Troops?

Troops or Land Units may be built two different ways. The first way is by going into the barracks. From here, you may select which troops you want (eg. Swordsmen or Archers). From here, you can also see thorough details about the troops (eg. how much attack, what type of attack?) by expanding the menu. To do this, simply click the plus box above the costs table. The second way requires Administrator. By clicking on the adminstrator icon near your polis name, you can select a troop overview. From this overview, you can quickly and efficently build units across all of your polises. For more information on all of the units in Grepolis (Land, Naval and Mythological) then check out the Units Portal.

Why Can't I Build Any More Troops?

Farm Space is required to build troops. If you are out of space in your farm and have no free population, you will be unable to build anymore troops. To solve this problem, you'll need to upgrade your farm. Please note that 1 unit does not necessarily mean 1 farm space is used. Units such as horsemen will require 3 farm space per unit. Divine units such as the Hydra will require even more.

Why Can't I Build This Particular Unit?

Firstly, make sure you have Researched the unit in the Academy. If you are still unable to build this particular unit, check the requirements. For example, the Chariot requires the barracks to be level 15. If you are still unable to build this particular unit, make sure you have enough farm space to build that unit.

How Do I Attack Another Players Polis?

To attack another players polis, go to the map and select the polis you wish to attack. Then click on the attack button (the third button from the left). Select your troops and type of attack, whether it would be a regular attack, breakthrough (naval) or revolt (revolt worlds only). Then press the attack button, as pictured. AttackButton.png

When I Attacked Someone, Why Did I Get A Question Mark For Their Troops?

The question mark appears when an insufficient number of troops survive to report back the enemy's troop strength. It will also appear in the land troops area for ship only attacks, signifying you didn't have ground troops available to engage the enemy and determine their troop size.

Can I Cancel An Attack?

An attack can be canceled. Standard world settings (world speed 1) allows you to cancel an attack within ten minutes of it being sent. However, if your world speed is higher, this time will be shorter. To cancel an attack, click on the attack details and select cancel. Troops will return shortly after, depending on how long ago you asked to send it.

How Do I Support Another Players Polis?

You can support another players polis simply and with ease. Like attacking, go to the map and select the polis you wish to support. From there, click on the support button and choose your troops. Then press support. This support will take time to arrive at the other village and can be withdrawn any time. Support button- SupportButton.png

Can I Support/Attack A Player Not On The Same Island As Me

Yes, but you'll need Transport Boats to transport your troops to that polis. It is also advised to send some ships with it (such as light ships) when sending an attack as transport boats cannot attack or defend themselves.

Can I Withdraw Support?

You can withdraw support anytime from when the supporting troops arrive in the polis. To do this, select the Agora (obelisk structure). Then select the "Outside" tab and choose to return either several troops or all troops by clicking on their respective buttons.

What is Militia? How Do You Enable Militia?

If you are under attack, you may want to enable Militia. By enabling Militia, you will arm residents with weapons to defend the polis. However, resources production is halved when Militia is enabled. Militia also only lasts for three hours. To enable Militia, click on the farm and then enlist. The amount you enlist depends on the farm level. You'll enable 10 militia for every farm level (15 with the research city guard) up to level 25. The maximum amount of militia available is therefore 375. If you have anymore questions about Militia, please check here.

Research Questions

How Do I Research Something?

To Research a technology, you need to select your Academy. From here, select the technology you wish to research. This technology will be added to your research queue, which can be viewed at the bottom of the academy menu. Please note: You must have the correct academy level (eg. level 10 for Horsemen), enough research points and sufficent resources.

What Can I Research?

There are 40 different technologies you can research in normal worlds. For a full list, see Research/Technologies.

What Are Research Points?

Research Points are a form of expendable resource that you can use to research new technologies. With each academy level, you get 4 research points. You can get a maximum of 144 research points (with a level 36 academy) or 156 (with a level 36 academy and the special building Library. Since you have a limited amount and seeing as its impossible to research everything in a single city, you must be careful how you spend these.

Why Can't I Research A Technology?

Make sure you have enough resources and research points. If you don't, that would be the reason. However, if your still unable to research, check the prerequisites (eg. do you have a level 10 academy so that horses may be researched?).

Is It Possible To Reset A Research?

Yes, it is. However it is not free! it costs a culture point which can be gained in many different ways. Once you have this culture point, go to the academy and select the "Reset" tab. Then choose the research you wish to reset. Your research points will be refunded and you will loose 1 culture point.

Espionage Questions

How Does Espionage Work?

Espionage or spying is where a player sends out a spy to see how many troops and what level buildings another player has. Spys can be recruited using silver stored inside a Cave and do not take up farm space. A simple formula is used to see whether your spy is successful or not. You assign spies by giving them a certain amount of silver which is stored in the cave. The spy will then go to that polis. The formula itself is simple. If you sent a spy with more coins than what the enemy player has in their cave, the spy is successful and will see that players troops and buildings. For example, if you send a spy with 1001 coins and he has 1000 coins in his cave, then you will be successful as you have more coins than he/she has in his/her cave. However, if you send a spy with 1001 coins and the other player has 1002 coins in his/her cave, the espionage will be unsuccessful. However, the other player will lose the amount of silver you sent from his/her cave.

Please note: You do not get the silver back after spying and if the defending player has Cryptography researched, the attacking player will find it 20% harder.

Some examples:

  • Player A has 10,000 silver in their cave. Player B has 20,000 silver in their cave. Player B buys a spy with 15,000 silver and sends it to Player A's city.
    • Once the spy arrives, Player B would have successfully spied on player A. Player B will now be able to see the building levels, soldiers and resources that Player A has in that city.
    • Player A will not know that Player B has spied on them (unless they have the Oracle built).
    • Player B will now have 5,000 silver in their cave. Player A will still have 10,000 silver in their cave.


  • Player A has 10,000 silver in their cave. Player B has 5,000 silver in their cave. Player B buys a spy with 5,000 silver and sends it to Player A's city.
    • Once the spy arrives, Player B would NOT have successfully spied on player A. Player B will not be able to see the building levels, soldiers and resources that Player A has in that city and will receive a report telling them that they have failed in their attempt.
    • Player A will know that Player B has tried to spy their city.
    • Player B will now have 0 silver in their cave. Player A will only have 5,000 silver in their cave.

What Do You Need To Spy On Someone?

To spy on someone, you must have at least a level 1 Cave and at least 1000 silver stored in that cave. To spy on a player successfully, you must send more silver than the amount they have in their cave.

How Do You Spy On A Player?

Firstly, make sure you have at least 1000 silver in your cave. If you don't, you can deposit more by clicking on your Cave (between the Timber Camp and Warehouse), typing the amount you wish to store or using the slide bar and clicking deposit.

Then, to send out a spy, click on the map. Select the city that you wish to spy on and click the espionage button. Now select the amount you wish to assign the spy and click send. Remember, you must assign a minimum of 1000 silver.

Naval Questions

Please also see Troop Questions.

How Do I Build Ships?

You will need the harbor to build ships. To build the ships, click on your harbor then choose what ship and how many of those ships you want. To confirm, click the tick. You can also build them using the administrator premium feature via the troop overview.

Why Can't I Build Any More Ships?

Farm Space is required to build ships. If you are out of space in your farm and have no free population, you will be unable to build any more ships. To solve this problem, you'll need to upgrade your farm. Ships always take up a number of farm space, for example Biremes take up 8 population.

Why Can't I Send Land Troops With My Navy?

To send your land troops on an attack with your ships to another island, you need Transport Boats. One Transport Boat will transport 26 units of farm population (32 with the Bunks research) and the Fast transport ship is able to transport 10 (16 with the Bunks research) to another island.

Why Didn't I Kill My Opponents Transport Boats In An Attack?

The land troops occupying the boats must be killed before the transports can be killed. Sometimes this can happen in one attack, sometimes a follow-up naval attack is necessary.

  • I have 200 swordsmen and 20 transports in my city
    • You launch a land attack at my city and kill all of the swordsmen. You would not kill the transports. A follow up naval attack would be necessary if you wish to do so.
    • You launch an attack that consists of both land and naval units at my city and kill all of the swordsmen. You would kill the transports in this situation.
    • You launch an attack that consists of both land and naval units, however you have not sent sufficient units to kill my 200 swordsmen. You would not kill any of the transport ships.

Trade Questions

Why Can't I Send Resources To Another Player's City?

You may have no space left. Each level that add to your market, you gain the ability to transport another 500 resource at a time. E.g. If you have a level 1 Marketplace then you will only be able to trade 500 resources at a time. With a level 4 Marketplace, you will be able to trade 2000 resources at a time. - If you are unable to trade with another player or send them resources, then it is possible that you already have the maximum amount of resources in transit as you can have. Try upgrading your market and see if that helps.

God/Temple Questions

Why Can't I Build Myth Units?

Most myth units require a certain Temple level in order to build them. Check the Unit Summary to find the required temple levels.

How Do I Choose A God To Worship?

First you must actually build a temple. After that is done, click on the temple from the City Overview tab and choose one of the 5 gods: Poseidon, Hera, Athena, Hades and Zeus. Click on the god you wish to worship and click worship.

  • Note that in Hero Worlds, Artemis is also available for you to select.

Conquest Questions

Please note, this only applies to worlds with the conquest method of taking over cities. If you are unsure as to whether the world that you are playing is Conquest or Revolt, then please see the list of World Information.

What happens to the person who had the city before it was conquered?

The city is lost. If that was the only city that the player had, he/she must now restart. If it was not their only city then they will be able to continue playing with their remaining cities. They will probably try and take back the city that was taken!

What happens if you send 2 colony ships?

It makes no difference how many colony ships you send. The second ship will simply land, then turn around and head back home you will receive a report about your troops having Tea and cakes.

What happens if your troops were not in the City when the colony ship lands?

  • If they return home in time they get into a battle.
  • If they were supporting someone else and were not recalled they simply disappear when (and if) the city is lost.

Revolt Questions

Can I Have An Ally Start The Revolt For Me?

No. If you intend to take a city then you must have started the revolt.

Can there just be one revolt at a time?

There is no known limit on the number of concurrent revolts in a city.

Do the revolt and the colony ship have to come from the same city?

No, you can start the revolt with one city then send the colony ship from another. It does have to be from the same player.

What happens when more than one person tries to take the city?

When the city is captured, all other revolts are canceled and those with incoming colony ships are offered the opportunity to cancel their attack.

What happens to the troops I send with the colony ship?

They remain in the city as support until they are recalled or sent back. The colony ship is destroyed when the city is yours.

Why do people recommend sending the colony ship to arrive early in the revolt period?

The later you leave it, the greater the chance the defender has to get too much support there.

What damage does the revolt do to the city and the troops stationed there?

None. The revolt is more a peaceful protest than a military coup.

Do you need to send a revolt attack before you can capture an abandoned city?

No. You don't need to turn the population against the leader when there is none.

If you send the colony ship from a different city from the one you sent the revolt attack, does the second city need to have revolt researched?

No. The revolt technology is only required to stir up the revolution. Of course you will need to have it researched in one of your cities in order to start the revolt.

When I am ready to send a colony ship, which attack type do I choose?

Just a regular attack. If you use a revolt attack, the colony ship won't land. If you use a breakthrough attack, you are likely to lose the colony ship if there are any defensive ships.

Alliance Questions

Should I join an alliance?

Yes! Part of what makes grepolis so great is the fact that there is a huge amount of interaction with other players. It makes the game much more fun to play when you are a member of a team. Also, and a bit more practically, your alliance mates can help you in the game. It is more likely that they will support you and help you attack other players if you are alliance mates with them.

How do I found an alliance?

To found an alliance, click on 'Alliance' in your control bar at the bottom of your screen- if you are not already a member of an alliance then you will have the option to found one. Type in a name and click 'found alliance' and a new alliance will be founded. To set up the alliance, there are a few things you will have to do first.

  • Note: it is not advisable to create an alliance the first time you play since it can be quite a bit of work. Playing in other alliances can give you the experience needed to create a well run alliance.
  • Note: Alliance names can only contain up to 24 characters.

How to I get people to join my alliance?

To start out, you can send invites to lots of players nearby hoping some will join or you can aim for a few select members and either recruit them before the world opens or send messages to them in-game. There is also the option of advertising your alliance in the external forum, find your world's forum and make a thread under the sub-forum 'Alliances': (Note: this is the difference between a Mass Recruiting Alliance -MRA- and an Elite alliance)

Why can't I invite anymore players?

You can only invite as many players as you can take into your alliance. I.e. If the alliance cap in your world is 100 and you already have 90 members, you will only be able to have 10 invites out.

Why can't i move threads from a shared forum?

You simply cannot! It is impossible. Threads cannot be moved into or out of shared forums.

What can i do with Forum Moderation privs?

You are able to edit, delete and move posts. You are not able to delete or move tabs however.

Premium Questions

Do I need to buy premium to do well in Grepolis?

Absolutely not! Premium features simply make some things easier, but you can still do just as well (or even better) without using it.

How do I buy premium?

There are a few ways that you can do this. The easiest would be to click the big button in the centre of your control bar, it will open up the 'premium' usage page. There is a button there that says- 'Buy Gold!', click it and follow the instructions there.

I did a survey, but never received my gold. What can I do?

InnoGames cannot do anything about this unfortunately. This is something that you must take up with SponsorPay. If you go to their website, then you will be able to find more information there.

What Premium features should I use?

This depends entirely on you really (and aslo the stage of the game that you are at). If you have many cities and are finding it hard to keep track of everything, then the Administrator will be a big help. If you find that you just are not producing enough resources, then the merchant's 30% resource production boost is very helpful. Just read through the various descriptions and see what sounds like it will help you most. If you are still unsure, you could always ask for other players opinions on the External Forums.

My gold has disappeared! What should I do?

First off, don't panic. Go to the 'Use premium' window and see if any of the 'auto extend' buttons are active. It is possible that you activated a premium feature 2 weeks ago and it ran out and then automatically extended. If you are sure that you haven't used any and it has just vanished, then send it a support ticket. There is an entry on how to do this below.

Other Questions

How do I create a support ticket?

You can either create a ticket by going to the Support tab in settings, or alternatively by clicking support on the main page or 'Contact' on the forums. (Also, you can just click here). Then, continue by choosing your world, your issue and by writing a message so that it can be dealt with properly.

How do I report in-game messages?

Go into the message that you wish to report. Next to the sender's name (above the individual message that you wish to repost, on the right) there is a small image of a letter with an '!' overlaying it. Click on that to report the message.

  • You can also block the sender by clicking on the image of the letter with a 'no entry' sign overlaying it which is at the very top of the message stream, to the right of the player's name.

What happens to my culture level when I restart?

When you restart your culture level will be reset to a certain point. When you restart you'll only keep 3 city slots (if you had more slots when you restarted). All the other slots will disappear.