Wiki Grepolis EN:Privacy policy

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By viewing and using InnoGames GmbH games and websites ("website"), you hereby declare your agreement with the present regulations. You shall be entitled to object to any use of data. You may withdraw your consent to the present provisions at any time with immediate effect. If you have questions about the use of your personal data by InnoGames and business partners entrusted by us which are not covered in this information, please contact us (see Contact under no. 8).

1. Gathering and Use of Your Personal Data by InnoGames

1.1 InnoGames feels a high degree of responsibility for protecting the privacy of its users when processing personal data and takes this into consideration in all business processes. InnoGames hereby undertakes to comply with the relevant data protection provisions. This data protection statement shall apply to the entire website but not to pages from other providers to which there are links on the website.

1.2 InnoGames shall only ever gain knowledge of, record and use data communicated by you during registration when using our website. This data shall be treated as confidential. You are aware of and hereby consent to the fact that your personal data will be collected, used and stored for the purposes of implementing the agreement. Personal data are details about the user's personal and factual circumstances.

1.3 Upon signing up for the newsletter you thereby agree to receive regular offers of interest by email. With your consent your email address will be used for internal advertising purposes until such time as you unsubscribe from the newsletter. Your email address shall not be passed on to third parties and you may withdraw your consent to the use of your email address for advertising purposes at any time with immediate effect (see Contact under no. 8).

1.4 You are also hereby notified that InnoGames collects, processes and uses inventory data, usage data and accounting data in line with sections 14 and 15 of the German Teleservices Act and section 28 of the German Federal Data Protection Act and additionally also beyond order fulfilment where necessary for accounting purposes.

1.5 In order to answer your queries, meet your requirements or support you it is sometimes necessary to ask you for personal data such as your name, address, email address and telephone number. InnoGames may only use this data to answer your queries or to contact you by post or email to inform you about new products, services or offers by InnoGames. When you order a product, request a service or upload data to this site, InnoGames may have to contact you to obtain additional information required to deal with your request. InnoGames shall not, providing it is not legally compelled to do so, pass such information on to third parties without your consent however, except to the extent required in order to complete your orders, deal with your requests or to support you. You hereby also grant InnoGames the right to exchange all information provided by you with partner companies and other companies cooperating with InnoGames for the purposes specified above.

1.6 On its own initiative or at your request, InnoGames may complete, correct or delete incomplete, incorrect or outdated personal data stored by InnoGames in connection with the operation of the website.

1.7 In line with the legal provisions, InnoGames shall delete personal data immediately at the request of the authorised party in the absence of any conflicting compulsory legal duty to preserve records.

1.8 InnoGames hereby reserves the right to pass compiled statistical data about InnoGames users, sales, access patterns and site information associated therewith to reputable third parties. These statistics and this general data shall not contain any information that refers to individuals.

2. Protection of Your Data

The provision of personal data, whether this is done in person, by telephone or via the Internet, always carries risks and no technological system is completely unsusceptible to tampering or sabotage. InnoGames has attempted to take all reasonable precautionary measures to prevent unauthorised access to your personal data and unauthorised use or falsification of this data and to minimise the corresponding risks.

3. Use of Cookies

When visiting the website you shall remain anonymous. Each time a user accesses the website and retrieves a file, access data about this process is stored without personal references in a log file on our server: Internet protocol, address/IP address, page from which the file was requested, date, time, browser type and operating system, the page visited by you, data volumes transferred and access status (file transferred, file not found etc.) Statistics are generated from this data which help us adapt our web offer to your requirements.

We use cookies and web beacons. We only use cookies to read information on your hard disk that has been saved there by a cookie from this site. If you do not want cookies stored on your PC or if you would like to be informed when they are stored, you can prevent installation of the cookies with a relevant setting in your browser software; we would point out however that in this case you may not be able to make full use of all of the website's functions.

4. Google Analytics

The website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies which enables analysis of your use of the website. The information generated by the cookie about your use of our website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to analyse your use of the website in order to compile reports about website activities for the website operator and also to provide services associated with use of the website and Internet usage. Google may also pass this information on to third parties where legally required to do so or where third parties process this data on Google's behalf. Under no circumstances shall Google associate your IP address with other Google data. By using this website you declare your agreement to the processing of data collected about you by Google in the aforementioned way and using the aforementioned methods and for the purposes specified.

5. Third Party Advertising, Links to Other Websites, Google AdSense

5.1 Occasionally the InnoGames site may contain third party advertising and interactive links (so-called Links) to third party Internet sites for which InnoGames is not responsible. In particular, InnoGames has no influence whatsoever over the content and design of the external linked pages and Internet sites you may access via these pages. The relevant provider shall be solely responsible for the content and design of these Internet sites and for complying with data protection provisions.

5.2 These advertisers or companies occasionally use technologies by which advertising that appears on the InnoGames site is sent directly to your browser so that your IP address is transferred automatically. The advertisers or companies in question sometimes also use cookies and other technological resources to measure the effectiveness of their advertising or to optimise its content. That shall apply in particular but not exclusively to the allocation of internet pages to certain interest categories within the scope of their internet usage. In this process no connection shall be established between this information and your name, your address, telephone number or email address. InnoGames has no influence over this. The handling of data by these third parties is therefore not covered by the present data protection statement. You can deactivate the use of cookies in your browser settings (see under no. 3). Furthermore you can disable the collection of interest-related data and its categorisation by deactivation on the web page

6. Disclosure of Personal Data to Third Parties, Credit Assessment

6.1 InnoGames shall only pass on your personal and/or accounting data to other third parties where this is expressly governed in the present terms and conditions, required by law or necessary for implementation of the General Terms and Conditions of Business and/or other agreements with you or to protect the rights of other customers and/or relevant third parties. This shall relate in particular to payment handling via external service providers (e.g. PaySafe, Wallie, Clickandbuy, Moneybookers). Your interests warranting protection shall be taken into consideration in accordance with the legal stipulations. The data shall only be provided however if a legitimate interest therein has been credibly presented. In the case of payment arrears, InnoGames may also commission a collection agency or a lawyer to collect the amount owed. For this purpose the necessary data shall be disclosed and used in accordance with all data protection guidelines.

6.2 In all other cases, InnoGames shall only pass on your personal data given to InnoGames during your registration and for order fulfilment purposes, with your prior and express consent.

7. Amendments

InnoGames may amend these data protection provisions or the content of its pages at any time or may change or block access to this page. InnoGames shall provide notice of such amendments using appropriate methods.

8. Data Protection Queries and Contact

You may contact us at any times if you wish to correct, bar or delete your profile and stored personal data. In addition we shall also provide you with information at any time about which data we have stored about you and also its origin and recipients and the purpose of storing it. For all data protection queries, please contact:

InnoGames GmbH
Harburger Schloßstraße 28
21079 Hamburg, Germany

Fax: +49 (0)40 7889335 21

Last updated: 6 April 2009
Copyright InnoGames 2009 – All rights reserved.